Check out our AMAZING sales!
Check out our AMAZING sales!
Once payment goes through you will receive an email with the downloadable files within 30 minutes of your purchase. If you do not see this email in your inbox, please check your spam folder because there is a good chance it ended up in there! 🙂 If by chance it does not come through, email info@Storyvillephotography.com
Once you receive your product email, all you need to do is click on the link beside the product and VOILA! The product will instantly download to your computer.
Make sure to unzip your files before loading the products into Photoshop/Lightroom. Updated MACS & PC allow you to just double click on the file & it will automatically unzip!
The Overlays and textures are NOT actions, therefore you cannot install them into your action panel. They are jpeg files. To use them simply open the overlay/texture you would like to use into Photoshop like you would an image. From there you select it, copy it & paste it directly onto your image. Choose which screen mode works best, and then free transform it to resize/move to desired area.
Due to the nature of this digital product all sales are final, therefore there is no refunds.
Absolutely not. When you purchase from Storyville the products are for your editing hands only! 🙂 Love our products?You are welcome to tell your friends about them because they will love them too! 🙂
Twice. Each link has 2 attempts. Given that the links are zip files make sure you are downloading them to your computer and not your phone.
You must first download the links onto your computer and then upload them & sync them to your phone through the Adobe Creative Cloud.
Yes! You can find our free tutorials on our website: https://www.
Or on our YouTube Channel: https://www.youtube.com/
Once you have made a purchase it is final. You cannot add on a coupon code after or get a refund for the amount of the coupon.
No I am sorry, this is not something we do. If you booked some clients for 1 price & then ran a sale would you want your clients messaging you for a refund on the price difference? Sales happen. If you catch a sale- awesome. If you miss it, know the products are totally worth their price & more! Thanks for understanding! 🙂
No. What is in the bundle at the time of purchase is what you will receive. Any products added after purchase must be bought separately. Every time a new product is added to one of the bundle the price goes up a little. Storyville will run a opening day sale on each new product where the item is heavily discounted so customers that have purchased bundles in the past have a chance to snag it at a lower price!
No. Coupon codes are random and will be announced in the Storyville FB group. Not a member? Join here: https://www.facebook.com/groups/369494193641354
No, while we are thrilled you like the Storyville products so much that you want to invest in yourself by purchasing all the editing tools we have to offer, all sales are final. So even if you upgrade to a bundle there will be no refund on your previously purchased products.
To import your Storyville brushes make sure your file is unzipped first then click the downward arrow by your brush on your top tool bar. From there click not the gear and select ‘Import Brushes’. Type in the brush you want to import.
To preview the shape of your brushes before use, click on the gear symbol again & make sure you have Brush Tip checked.
You have 2 attempts to download each file that you purchase. After this it will max you out. We do this to prevent emails from getting shared around.
iPads support Storyville presets, overlays and textures. They do NOT support Storyville actions.
No. Storyville is not responsible for resending products. Please back them up on an external hard drive for safe keeping.